State Farm® Insurance Agent Peg Poulin

"Always get excellent service anytime we need anything:)"

"Peg goes out of her way for her clients. She has multiple times for us ."

"Responded to my request for documents from the policy issuer very promptly for a quick resolution to my need."

"Peg is amazing! She is very knowledgable and easy to communicate with. She is very attentive and will answer any questions you have promptly. She takes the time to get to know you and what your insurance needs are. I would highly recommend her to any family or friends."

"We have worked with Peg Poulin for over 20 years, for both personal and business insurance needs. The service is top-notch-- efficient, friendly and straightforward. We know we can always count on Peg and her team."

"Nothing but great things to say! Peg always responds quickly to my wife and I's needs and is a pleasure to work with!!"

"I've been with State Farm and Peg since the mid 80's for all my insurance needs. I've never compared prices with other insurance companies because of the service and help I receive from Peg and her team. if I have a problem or need, they take care of me instantly and I never need to worry about anything."

"Can't say enough good things about Peg at State Farm. Due to a computer error I was stranded by another auto and home insurance agency that I'd been a customer of for 38 years. Peg Poulin jumped in and I had the coverage I needed (at a better price) in an afternoon."

"I've been with State Farm for 30 years and with Peg Poulin's branch for around 10 years and have had great customer service and help whenever I've needed it. I would highly recommend!"

"Great people to work with."

"Peg and Elizabeth are both great to work with!"

"This agency is always very helpful. Recently I had a problem trying to enter some information in my account. I asked them to do it for me and they entered it for me. I've had this agency of State Farm for many years. I have no desire to change."

"Peg and her staff are awesome! I have been with State Farm for over 40 years. Professional staff and services are always dedicated to the best interests of their customers. Thank you, Peg and the rest of the State Farm Staff!"

"Amazing customer service; both business and personal!!"

"A huge shout-out to Peg and her team!! They helped us out big-time late on a Friday afternoon. They went above and beyond to help us and it is greatly appreciated. I highly recommend this team!!"

"I don’t recommend this State Farm at all. Elizabeth Drugach Is insanely rude. She was rude to me on the phone because I couldn’t give her the answer she was looking for. Instead of being kind and trying to help me understand her she rudely hung up the phone on me. I decided to go see her in person, which I know she didn’t expect because I live 5 minutes away. I confronted her at the door about how rude she was on the phone and she continued to be rude to me in person and I couldn’t believe it. I wanted to talk to someone else but unfortunately she was the only one there. I ended up sitting down and she took my information but at some point she stuck her middle finger up at me and was being more rude. I’ve never experienced this with any insurance company and mind you I’m new to this insurance. Her name is ELIZABETH DRUGRACH. She needs better customer service I wouldn’t recommend State Farm for this location."

"I highly don’t recommend this location. I was in the phone with a representative names Elizabeth and she was extremely unprofessional over the phone and in person. I misunderstood a term she used and she began to yell at me instead of clarifying herself. I hope I don’t have to interact with her ever again"

"They are wonderful. I've been with them for 4 years."

"I have been nothing but happy and extactic that I switched to State Farm and Peg and her office have made it all so much better!"

"Excellent staff"

"Great insurance office in Saco, ME. Super friendly and professional staff. Highly recommend."

"I've had a all of my insurances through Peg for years. Wouldn't even think of going elsewhere."

"I have never had any issues with State Farm until a new employee in the Peg Poulin office came on board. Over the last 6 months I have had 2 different vehicles and every time the costumer service from this individual has been rude. Today I had a question on my policy and left a message. She called back and I missed the call less than 2 minutes later I called back and multiple times she said, "yup I left a message" "yes I left you a message" she seemed very reluctant to just answering my questions or concerns. While telling a story about a car that was totaled within the last 2 months she repeatedly, while I was in the middle of speaking, kept saying "nope that's not it" "no that's not it." It's just unfortunate that employees treat costumers this way. Again, I have never previously had any issues until this new member came on board. If you decide on this company I would ask to speak directly to Peg rather than the other employee."

"Set everything up for me even the rental car after my accident. Made a bad situation a little better with taking on all the apt. Set ups"

"They always do a great job and are very friendly 🙂"