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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jenn rheault

March 20, 2026

5  out of  5
rating by jenn rheault
"Have had them for years for our cars and just added our house. Easy to work with, very kind and understanding. Highly recommend"
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Keith Swistock

March 13, 2026

5  out of  5
rating by Keith Swistock
"Peg was fantastic, extremely responsive and professional. 10 out of 10 would recommend!"
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Vincent Barra

March 5, 2026

5  out of  5
rating by Vincent Barra
"Using Peg over 20 years. Home, car and boat insurance. all good"
We responded:
"Greetings Vincent, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. "
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Keith Noyes

March 4, 2026

5  out of  5
rating by Keith Noyes
"Excellent service and pricing with Peg Poulin. Highly recommend her services for your insurance needs."
We responded:
"Hi Keith, Thanks for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. It was a pleasure to serve you."
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Patrick Pilvines

March 1, 2026

5  out of  5
rating by Patrick Pilvines
"Incredibly helpful and responsive! Has always been able to answer questions and help guide us to the right outcome!"
We responded:
"Dear Patrick, Thanks for the great review! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!"
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Noah Smith

January 20, 2026

5  out of  5
rating by Noah Smith
"Absoloutey fantastic team. I have been with Peg and her team since around 1998. Prompt fast courteous and just a pleasure to do business with."
We responded:
"Hey Noah! We appreciate the time you took to give us such a great review. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
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Russell Harmon, Jr

January 16, 2026

5  out of  5
rating by Russell Harmon, Jr
"I have been a customer of Peg's team for over 30 years. They have always strived to get me the best option and rate for every situation. They are a pleasure to deal with...A+!"
We responded:
"Hi Russell, We appreciate the time you took to give us such a great rating! It's great to know you are happy with our level of service. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future."
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Melinda Pray

December 9, 2025

5  out of  5
rating by Melinda Pray
"Our family has been with Peg Poulin State Farm Insurance of Saco, ME for over 20 years. Peg and her staff have been there for us (2 teen age drivers!) through all the "moments". We've enjoyed a level of trust and support that is unmatched. We highly recommend reaching out for all your insurance needs!!"
We responded:
"We appreciate your review and your business! We are thrilled to know you've had great experiences with the Peg Poulin State Farm Agency. We are here to help!"
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Brian Jones

November 18, 2025

5  out of  5
rating by Brian Jones
"Very professional and accommodating. Explains all of policy details. Wouldn't go anywhere else"
We responded:
"Thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help!"
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Deborah Sousa

November 7, 2025

5  out of  5
rating by Deborah Sousa
"We have been clients for over 20 years and have always received great customer service! Peg and her staff are knowledgeable and responsive- they are always there when you need them."
We responded:
"Thank you for your positive feedback! If there is anything else we can do for your insurance needs, just let us know!"
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Roger Stites

October 28, 2025

5  out of  5
rating by Roger Stites
"Peg and her staff are helpful and friendly! Excellent service!"
We responded:
"We appreciate your review! We are pleased you had a great experience with our State Farm office. We are here to help!"
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Susan Biggs

October 22, 2025

5  out of  5
rating by Susan Biggs
"The staff always solve any issue or question I have quickly and with a thorough explanation so I understand what has transpired."
We responded:
"Thank you for your review! We’re thrilled to know you have positive experiences with us; your satisfaction is our top priority! "
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Robert Steeves

October 17, 2025

5  out of  5
rating by Robert Steeves
"Courteous, accurate information in a timely manner"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We are here to help!"
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joe lizotte

October 16, 2025

5  out of  5
rating by joe lizotte
"Great fast professional service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Hoffmann

October 15, 2025

5  out of  5
rating by Michael Hoffmann
"Excellent, quick, polite."
We responded:
"Thank you for your feedback! If there is anything else we can do to help, please let us know! "
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Crissy Jankowski

October 9, 2025

5  out of  5
rating by Crissy Jankowski
"I have been with State Farm for many years and Peg and her team are truly wonderful! I have our home and vehicles insured with them and they have been there for any questions, claims or additions I bring to them. I truly appreciate everyone there!"
We responded:
"We appreciate your review! We are delighted to know you have great experiences with our office. We are here to help!"
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Russ Browning

September 19, 2025

5  out of  5
rating by Russ Browning
"If you're looking for exceptional service and personalized attention, I highly recommend Peg Poulin at State Farm in Saco. I've been with State Farm for many years, and Peg stands out as one of the best agents I've ever had the pleasure of working with. Her professionalism, responsiveness, and commitment to ensuring that my needs are met have consistently exceeded my expectations. If you're in need of an agent you can trust, Peg is your go-to!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Scott Dolan

September 3, 2025

5  out of  5
rating by Scott Dolan
"Peg Poulin is great to deal with. In a call just now to add a car to our policy, she answered the phone herself on the first ring and sorted me out in two minutes flat. Outstanding customer service."
We responded:
"Thank you very much for the awesome review! We’re glad to know you’re satisfied with our service at the Peg Poulin State Farm Agency. If you ever have any questions or need assistance, we’re here to help!"
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Ken Ouellette

September 2, 2025

5  out of  5
rating by Ken Ouellette
"I've been insured with State Farm for over 40 years and have been with Peg and her staff for the last 5 years. They are insuring my home, income properties, recreation vehicles, daily drivers and classic cars. Their rates are very reasonable and their personal service is fantastic. I like the fact that when I call the office with questions or to make changes to coverage I talk with someone I know. Their handling of claims has been fast and fair. I've told a number of friends about them, they've switched over to State Farm and tell me they've saved money as well. Couldn't be happier."
We responded:
"Thank you for the terrific review!! We’re thrilled to know you are pleased with the service in the Peg Poulin State Farm agency; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gene Rulli

August 18, 2025

5  out of  5
rating by Gene Rulli
"Great customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David Benson

August 6, 2025

5  out of  5
rating by David Benson
"Great people. Always able to help you sort out the challenges. Have been dealing with this office for two years and have been completely satisfied with them. They make happy customers."
We responded:
"Thank you for the great review! We’re thrilled to know you are a satisfied client. We look forward to continuing to support your insurance needs."
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Matt Wiggins

August 4, 2025

5  out of  5
rating by Matt Wiggins
"This team is amazing! Peg and Elizabeth are always so quick to respond to any questions I have regarding our policies."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sam

July 23, 2025

5  out of  5
rating by Sam
"Peg Poulin assists with my property insurance needs and consistently delivers quick, clear communication, making the process straightforward and stress free."
We responded:
"Thank you for the great review! We look forward to continuing to support your insurance needs."
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Kym Tobin

July 22, 2025

5  out of  5
rating by Kym Tobin
"Peg and the girls always are very helpful and friendly. Peg lets me know about changes that need to be addressed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Susan Moody

July 22, 2025

5  out of  5
rating by Susan Moody
"I recommend Peg and her team to anyone who needs insurance. I've been with them for over 13 years and never had 1 bad experience. 5 stars across the board!!"
We responded:
"Thank you for the great review for Peg Poulin, State Farm! We’re thrilled to know you have positive experiences with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."